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Standard Support

All support issues are handed in a first come first serve basis. Standard Support is $125.00/hr with a one hour minimum. If your support problem takes more then an hour you’ll be notified for authorization. To request support for your site fill out a ticket and the support department will follow up with you within two business days.

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Priority Support

Get immediate support when your web world comes crashing down. Priority Support is $250.00/hr with a one hour minimum. If your support problem takes more then an hour you’ll be notified for authorization. To request support for your site fill out a ticket and the support department will follow up with you within four business hours.

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Most support problems can be avoided by signing up for our Maintenance Plan.

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Client Testimony

KevinMD

This is an incredibly high-stakes website for me, and I need superior tech support behind it.  I’m certainly more than willing to pay a premium for communication and customer service, both of which you have provided.

Kevin Pho, MD.
KevinMD.com

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